NETWISE TECHNOLOGIES REFUND POLICY
STANDARD REFUND TERMS
Products and services purchased from netwisetechnologies.ae, NET WISE TEchnologies LLC may be refunded only if cancelled within the following timeframe:
Annual Plans - Within 30 days of the date of the transaction
Monthly Plans* - Within 48 hours of the date of the transaction.
*Monthly Plans include all plans with less than a 1-year term (e.g., 6 mos., 9 mos., etc.)
"Date of the transaction," for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by Net Wise Technologies LLC in accordance with the terms and conditions of the applicable product or service agreement.
You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all.
Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products.
This Policy is provided in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, the English version will control and prevail.
PRODUCTS WITH SPECIAL REFUND TERMS
Domain Name Registrations/Renewals - No REFUND under any circumstances once paid
Social Media Management : You can cancel Social Media Management at any time and we will not bill you for future months. However, you will not be refunded the cost of the present or past months since the service has already been performed.
Dedicated Servers and VPS Servers : You can cancel Dedicated server or VPS Servers at any time and we will not bill you for future months after your initial / current purchase term is completed. However, you will not be refunded the cost of the present or past months.
Professional Web Design Services : Web Services: 30% cancelation fee when in progress, non-refundable once complete.
Logo Design: 40% cancelation fee when in progress, non-refundable once Artwork Delivered.
Purchased Product or services with Free Domain : In the event any purchased product includes a free domain name, if you cancel the purchased product, the list price for the domain name will be deducted from the refund amount as per the list price is the price of the domain name listed on netwisetechnologies.ae website and is not subject to any promotion, discount, or other reduction in price.
Expert Services : If any Expert Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).
Hosting Services : If a Hosting Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).
Revised: April 15 2017
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